Shipping, Returns, & Refunds

Shipping

• Processing Time: All orders are processed Monday to Friday between 10 AM and 5 PM.
• Shipping Method: Orders are delivered via Wakilni. The delivery driver will contact you to arrange a convenient delivery time.
• Shipping Time: Once your order is processed, it will be shipped promptly. Please allow 2-3 business days for delivery within Lebanon.

Returns and Refunds

• Damaged Items: If you receive a damaged item, please contact me immediately with a photo of the damaged item. I will arrange for a replacement or refund.
• No Returns or Exchanges: Due to the handmade nature of the products, returns or exchanges are not accepted unless the item is damaged.